Frequently Asked Questions (FAQs)

MultiSense (General)

• Should I choose a filter?
• Should I choose a color, mono, or IR-enhanced imager?
• What is the true field of view after rectification?
• How can I approximate distance errors of MultiSense cameras?
• How does range affect the accuracy of MultiSense?
• What is the difference between the S21 and S21B?

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Purchasing, Logistics and Compliance

• Where can I find the end-use statement?
• What is your Export Classification Number (ECCN)?
• What is EAR-99?
• What is your Harmonized System (HS) code?
• What is the estimated lead time on your cameras?
• How Does the camera purchase process work?

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MultiSense (Configuring and Troubleshooting)

• What are the options for time synchronization?
• Why can’t I receive images from my camera even though I can connect to it (using Windows)?
• How do I get started with your software development kit (LibMultiSense)?

MultiSense

MultiSense

• MultiSense Firmware v3.5 Released
• Frame rates at various resolutions and disparity search windows
• Multisense SL Transform Tree
• MultiSense ROS Driver v3.3.9 Released
• MultiSense ROS Driver Documentation
• LibMultiSense Windows Compatibility

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MultiSense Release Archive

• MultiSense Firmware v3.4 Released
• MultiSense Firmware v3.3 Released
• MultiSense Firmware v3.2 Released
• MultiSense Firmware v3.1 Released
• LibMultiSense C++ Library Released
• MultiSense ROS Driver v3.3.8 Released

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Example Code

• Visual Odometry Using Multisense SL